Trust and accuracy
How we write and review content
Who writes our content?
Every article names its author and links to their details. We write clinical pages and articles in plain words for patients.
How is content medically reviewed?
Before we mark an article as reviewed, a qualified doctor checks it for errors. The name of the reviewer and the date of the last review sit at the top of the article. Articles still waiting for review are marked "Medical review pending".
How often is content updated?
We aim to re-review every article at least once a year, and sooner when guidance changes. The "Updated" date shows the last change.
How do we choose sources?
We cite trusted sources such as national health services, medical bodies and peer-reviewed research. Each article lists them at the end.
How readable is our content?
We check the reading level of every article. We aim for plain words most adults can follow, around a US grade 8 level.
Patient stories
We publish patient stories only with the patient's written consent. We never include details that could reveal who they are without permission.
Found an error?
Please contact us. We review every correction request.
